Web Platform Administrator
We are seeking a skilled and dependable Website Administrator to manage, maintain, and continuously improve our organization’s website and digital presence.
The Website Administrator will be responsible for ensuring the website is secure, reliable, current, user-friendly, and aligned with organizational goals. This role will work closely with internal teams, content owners, vendors, and technical partners to support website operations, updates, integrations, and improvements.
Key Responsibilities Manage the day-to-day administration and maintenance of the organization’s website. Update and publish website content, pages, images, forms, and other digital materials. Maintain the website’s Content Management System (CMS), plugins, themes, user accounts, and permissions. Monitor website availability, performance, security, and overall functionality. Perform routine website backups, updates, patches, and security reviews. Troubleshoot website errors, broken links, performance issues, and other technical problems. Manage domain names, DNS settings, SSL certificates, hosting services, and related web technologies. Coordinate website enhancements, upgrades, redesigns, and new functionality. Support integration of the website with third-party applications, APIs, analytics platforms, payment systems, email services, and other digital tools. Implement basic search engine optimization (SEO) practices and monitor website visibility. Use website analytics to monitor traffic, user behavior, engagement, and website performance. Ensure website content and functionality meet accessibility, usability, privacy, and security standards. Maintain documentation for website configurations, processes, accounts, integrations, and technical procedures. Work with departments and stakeholders to understand website needs and translate them into practical digital solutions. Coordinate with developers, designers, hosting providers, and other technology vendors when specialized support is required. Recommend improvements that enhance the user experience, website performance, security, and organizational digital presence. Qualifications Experience administering and maintaining websites and Content Management Systems. Working knowledge of platforms such as WordPress, Drupal, Joomla, or similar CMS technologies. Basic understanding of HTML, CSS, JavaScript, and modern web technologies. Familiarity with website hosting, DNS, domains, SSL certificates, backups, and security practices. Experience with website analytics tools such as Google Analytics or similar platforms. Understanding of SEO, accessibility, responsive design, and web usability principles. Ability to troubleshoot website and application issues. Strong organizational, communication, and problem-solving skills. Ability to work independently while collaborating effectively with technical and non-technical stakeholders. Preferred Qualifications Experience with APIs and third-party system integrations. Knowledge of cloud-hosted web environments. Familiarity with Git, deployment processes, or DevOps practices. Experience with website security monitoring and vulnerability management. Knowledge of data privacy and website compliance requirements. Experience supporting organizational digital transformation initiatives. Ideal Candidate
The ideal candidate is both technically capable and customer-focused. They understand that managing a modern website involves more than publishing content. They will take ownership of the website as an important organizational platform, ensuring it remains secure, reliable, accessible, visually professional, and responsive to the evolving needs of users and stakeholders.